Relief Retail Manager

22.5 hours per week | £25,683 (£15,410 pro rata) | Across Babbacombe, Bovey Tracey, Brixham and Newton Abbot

Help our shops make a difference

Every item sold in our charity shops helps change the lives of horses and ponies in need.

We are looking for a flexible and confident person to join our team as Relief Shop Manager, providing management cover across our charity shops when needed.

This is a varied and rewarding role where no two weeks are the same. You will step in to lead shops during periods of holiday, sickness or other absence, ensuring the shop runs smoothly, sales opportunities are maximised and the team feels supported.

You will also support and encourage our dedicated volunteers, helping create a positive and welcoming environment where everyone feels valued.

What you will be doing

Providing management cover across our four charity shops when required
Leading shop teams including staff and volunteers
Supporting sales through strong customer service, merchandising and stock presentation
Managing donated stock and ensuring items are priced and displayed effectively
Ensuring cash handling and Gift Aid processes are followed correctly
Maintaining a clean, safe and welcoming shop environment
Supporting day-to-day social media activity when covering a shop
Ensuring shops operate in line with retail procedures and health and safety requirements

What You’ll Bring:

Experience in a retail supervisory or management role
Strong customer service and commercial awareness
Confidence managing staff and volunteers
Good organisational skills and the ability to adapt quickly
Experience handling cash and maintaining accurate records
A flexible and practical approach to supporting different shop locations
A full UK driving licence and the ability to travel independently between sites
Experience in charity retail or Gift Aid processes would be an advantage but is not essential.

Driving requirement

This role involves regular travel between our shops in Babbacombe, Bovey Tracey, Brixham and Newton Abbot, therefore applicants must hold a full UK driving licence and be able to travel independently between sites. We also ask that you provide us with a copy of your vehicle insurance that covers business use (not just your commute). This ensures that you’re adequately covered while performing your duties.

About The Mare and Foal Sanctuary

The Mare and Foal Sanctuary is an equine welfare charity that rescues, rehabilitates and provides lifelong sanctuary to horses and ponies that have been neglected, abused or abandoned.

Our charity shops play a vital role in raising the funds needed to support this work. Every item donated, sold and recycled helps us continue caring for horses and ponies.

Our values of Kindness, Care and Knowledge guide everything we do.

Why join us?

By joining The Mare and Foal Sanctuary, you will be part of a supportive, values-led organisation making a real difference every day. Our retail teams are an essential part of our mission, helping generate the income that supports equine rescue, rehabilitation and lifelong care.

Additional information

This role is subject to a DBS check, and applicants will be required to provide proof of their right to work in the UK.

If you enjoy retail leadership, working with people and contributing to a meaningful cause, we would love to hear from you. Please apply by Wednesday 25th March

Vacancies Application Form and Equal Opportunities Form

Please download the documents below and attach them when submitting your application form.

Application form Equal opportunities monitoring form

Apply Here

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Explore Further

Visit Our Sanctuary

Connect with our rescued horses and ponies, hear their back stories and meet the knowledgeable grooms who care for them.